Help & privacy requests

Updated September 6, 2026 · Version 2026-09-06

Need help with your pet or tag?

Email support@scanforrescue.com. Include the page or tag link and a brief description. Never send your password, API key or sign-in verification code.

Access, correction or deletion

You can edit pet information in My Pets and stop a public profile by retiring its tag in QR Tags. For an account-data copy, removal of finder information, or complete account deletion, send a privacy request. Use the email associated with your account where possible. We will verify ownership before changing or disclosing private information.

This opens your email application; the request is sent only after you send the email. Deleting an account also ends access to its profiles and connected tags. Do not delete your sign-in account separately while a cleanup request is pending.

Safety and accessibility

Scan for Rescue is not monitored as an emergency service. If a person or animal is in immediate danger, contact the appropriate local emergency or animal service. If a page is difficult to use with assistive technology, tell us what happened and we will help with an alternative.